Managed Desktop/Virtual Desktop Infrastructure (VDI)

Empower your team with secure, flexible, locally-supported virtual desktops.

Eliminate downtime with 24/7 local support and proactive issue resolution, proven by 21+ years of trusted service.

Keep your data secure and compliant with industry standards, supported by a $2 million E&O insurance policy.

Onboard quickly and cost-effectively with free network assessments credited toward your managed services package.

Streamline IT management by integrating your existing devices and infrastructure, no forced hardware purchases.

Access dedicated TAMs and vCIOs for tailored strategic advice and regular QBR meetings that drive improvement.

Request a Quote for our Managed Desktop/Virtual Desktop Infrastructure (VDI)

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Our Clients

Why Businesses Trust Decisive Data Systems

Hear how Managed Desktop/VDI delivers reliable, secure, and flexible IT for organizations like yours.

This IT company has taking care of our needs for more than 8 years now and we couldn’t be happier! They respond quickly, know what they are doing and I would highly recommend them!

Rachel
Rockville Business Owner

These guys give wonderful, reliable service.

David
Belcamp Business Owner

Paul did a wonderful job. Even though it was a program problem, Paul did the research to assist us to locate the issue we were having.

Paul
Help Desk

Comprehensive Managed Desktop/VDI Solutions, Tailored for Your Business

Flexible, secure, and locally supported virtual desktop solutions

VDI Deployment & Management
Custom VDI Deployment & Management

Enjoy fully managed virtual desktop environments tailored to your business needs. The Decisive Data Systems team assesses your existing setup, customizes your VDI deployment, and manages all ongoing updates, security patches, and user changes. You benefit from streamlined operations, reduced internal IT burden, and a predictable, value-based cost structure, all backed by a local team with proven expertise in desktop management and migration.

Security & Compliance
Advanced Security & Compliance

Your virtual desktops are protected with advanced security measures, including multi-factor authentication, encryption, and centralized threat monitoring. Regular security audits and proactive compliance management ensure your business meets industry and cyber insurance requirements. You can trust that your sensitive data is kept safe, compliant, and accessible only to authorized users.

Local Support & vCIO Access
Unlimited Local Support & Guidance

Receive unlimited remote and onsite technical support from certified, Maryland-based professionals. You have a dedicated Technical Account Manager and vCIO, providing personalized guidance, regular QBR meetings, and prompt issue resolution. This white glove approach ensures you always have a direct line to experts who understand your business and are committed to your success.

Migration & Training
Seamless Migration & User Adoption

Seamlessly transition from traditional desktops to a virtual environment with minimal disruption. Decisive Data Systems leverages best-in-class migration tools and methodologies, ensuring your users retain access to all critical applications and data. Ongoing training and support empower your team to work efficiently from any location.

Scalability & Billing Options
Easy Scalability & Flexible Billing

Scale your desktop environment up or down as your business evolves, without costly hardware investments. Managed Desktop/VDI solutions are built to grow with you, providing rapid deployment for new users and locations while maintaining central control. Flexible pricing models allow you to choose per-user or per-device billing to suit your business model.

Cloud Backup & Recovery
Business Continuity & Cloud Backup

Protect your business continuity with automatic, cloud-based backups and rapid disaster recovery options. Your desktops and data are regularly backed up to a secure, private cloud in Baltimore, ensuring you can restore operations quickly in the event of hardware failure, cyberattack, or other disruptions.

Proven Results: Measurable Impact for Your IT Environment

21+
Years of IT expertise
24/7
Hours of local support coverage
1 TB
Private cloud backup included
Managed Desktop/Virtual Desktop Infrastructure (VDI) Unlock Flexible, Secure Access for Your Team Anywhere section image 1

Unlock Flexible, Secure Access for Your Team Anywhere

Experience seamless, secure access to your business desktops from anywhere with Decisive Data Systems’ Managed Desktop/VDI solutions. Enjoy predictable costs, rapid scalability, and compliance-ready environments, without the need for costly upfront hardware changes. Every client receives white glove service with local, certified support, ensuring your business is protected, agile, and always supported by experts who understand your unique needs.

Boost Productivity and Security with Local Expert Support

  • Gain centralized management and oversight of user desktops for consistent security and compliance.
  • Empower remote and hybrid teams with fast, reliable access to business apps and data.
  • Enjoy unlimited remote and onsite support from Maryland-based experts, no overseas outsourcing.
  • Benefit from a flexible approach that adapts to your existing network and hardware.
  • Reduce IT headaches with proactive monitoring, regular updates, and dedicated technical account managers.
Managed Desktop/Virtual Desktop Infrastructure (VDI) Boost Productivity and Security with Local Expert Support section image 2
Managed Desktop/Virtual Desktop Infrastructure (VDI) Future-Proof Your Business with Proactive, Compliant IT Solutions section image 3

Future-Proof Your Business with Proactive, Compliant IT Solutions

Managed Desktop/VDI from Decisive Data Systems transforms your IT environment. With over two decades of experience, your migration and ongoing management are handled by professionals who care about your success. You receive a tailored solution that meets cyber insurance and regulatory requirements, ensuring business continuity and compliance while future-proofing your operations for growth.

Request Your Custom Managed Desktop/VDI Quote Today

Enhance productivity and security with a custom Managed Desktop/VDI solution.

Frequently Asked Questions About Managed Desktop/VDI Services

How does Managed Desktop/VDI improve security for my business?

You gain reliable, secure access to your business desktops and applications from anywhere, without the hassles of hardware management. Managed Desktop/VDI from Decisive Data Systems provides a seamless experience with expert support, enhanced data protection, and compliance, giving you peace of mind and the freedom to focus on growing your business.

Will I need to replace my existing hardware or infrastructure?

Yes, you can use your current devices and network infrastructure. Decisive Data Systems does not require costly hardware changes upfront, your existing setup is assessed and integrated, minimizing disruption and ensuring a smooth transition to a managed virtual desktop environment.

What support options are available if I have an issue?

Managed Desktop/VDI helps safeguard your sensitive business data by centralizing desktops in a secure, monitored cloud, reducing exposure to threats. With advanced security protocols, regular updates, and 24/7 support, your business stays protected against cyber risks and data loss.

Is Managed Desktop/VDI suitable for small to mid-sized businesses?

You receive local, USA-based support from certified IT professionals, including dedicated Technical Account Managers and vCIOs. Unlimited remote and onsite assistance ensures your users are never left waiting for help, so issues are resolved quickly, often before they impact your productivity.

How quickly can I migrate to Managed Desktop/VDI?

Managed Desktop/VDI is ideal for businesses with 20, 200 users seeking flexible, secure, and scalable IT solutions. If you value compliance, predictable costs, and a partnership approach to IT, this service streamlines your operations and supports your growth goals.