VOIP: Voice Over IP

410-569-4337


Voice Over IP: Business Voice provides superior VoIP quality, reliability, and flexibility for customers in need of an intuitive, easily deployed solution.


VOIP

Traditional feature-less, expensive landlines holding your business back from todays working environment. Your employees are asking for the tools for a more advanced communications, Decisive Data Systems and VOIP (Voice over IP) can solve those problems.

With our partner solutions we can create the right fit for your business. Need a Call Center solution for your team? Do you want a web-based interface for your staff to work anywhere anytime? With advanced management and reporting you can achieve a streamlined experience that improves customer satisfaction and boost your teams productivity.

Experience a pure cloud communications solution that streamlines and simplifies your operations. With our Business Voice service, you receive the ultimate cloud communications platform for any business in need of seamless, ultra-flexible connectivity.

VOIP
VOIP

The Business Voice+ solution offers the best of cloud-based and on-premise Unified Communications ensuring unparalleled scalability, flexibility, and reliability.

This innovative business voice solution is powered by Sangoma’s unique cloud architecture which includes the on-premise StarBox® and cloud-based network backbone components. Business Voice+ offers guaranteed 99.999% uptime, built-in business continuity, and voice-optimized call routing and controls for end-to-end communications support.

Business Voice+ also scales from small to enterprise businesses and provides a complete suite of advanced Unified Communications (UC) features designed to boost productivity while reducing costs. Custom development and integration is available to create the ideal communications system for your unique workflows.

Some of the Features Available:

  • Advanced Call Center
  • Analog Device Support
  • Call Recording
  • Call Transfer, Park, Intercom, & Paging
  • Custom Music / Message On Hold (MOH)
  • Enhanced CallerID
  • Extension User Rights
  • Faxing & Mobile Faxing
  • Find Me / Follow Me Call Forwarding
  • Flexible Call Routing
  • HD Voice Call Clarity
  • Instant Messaging
  • Line Pooling & Bursting
  • Multi-Layer Cloud Auto Attendant
  • Multi-Location Ring Groups
  • Paging & Group Paging
  • Presence Management
  • Reporting & Analytics
  • Softphone & Home Office Extensions
  • Time-Based Call Routing
  • Unlimited Conference Calling
  • Unlimited Voicemail
  • Video Conferencing
  • Voicemail Groups
  • Voicemail-To-Email
  • Web-Based User Administration



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