Enterprise Managed IT Services

Transform your business with comprehensive, locally sourced IT solutions built for value and reliability.

Eliminate downtime with 24/7 local support, 99% of issues resolved remotely within one hour.

Protect your business with compliance-ready solutions, annual vulnerability assessments included.

Accelerate onboarding with free network assessments valued up to $3,000 for new clients.

Streamline IT procurement, single point of contact and expert guidance on every purchase.

Achieve peace of mind with a fully insured provider, $2M E&O policy exceeding industry norms.

Request a Quote for our Enterprise Managed IT Services

Our Clients

Hear What Clients Say About Our IT Services

Trusted by Maryland businesses for reliability, expertise, and responsive support.

This IT company has taking care of our needs for more than 8 years now and we couldn’t be happier! They respond quickly, know what they are doing and I would highly recommend them!

Rachel
Rockville Business Owner

These guys give wonderful, reliable service.

David
Belcamp Business Owner

Paul did a wonderful job. Even though it was a program problem, Paul did the research to assist us to locate the issue we were having.

Paul
Help Desk

Enterprise Managed IT Services: What You Get

Expert support across all IT domains

Unlimited IT Support

Experience unlimited remote and onsite support from local, certified IT experts who know your business and deliver prompt, personal service every time.

24/7 Monitoring & Management

Receive proactive, 24/7 monitoring and management of your network, servers, and workstations, minimizing downtime and optimizing performance.

Cloud Backup & Disaster Recovery

Ensure business continuity with secure cloud backup and disaster recovery, including 1 TB of private cloud storage in a Baltimore datacenter.

vCIO & Strategic Planning

Benefit from strategic IT planning and guidance with a dedicated vCIO and regular QBR meetings tailored to your evolving business needs.

Device & User Management

Streamline device and user management, including Office 365 licensing, onboarding/offboarding, and lifecycle support, all handled with precision.

Regulatory Compliance Services

Achieve and maintain regulatory compliance (CMMC, HIPAA, cyber insurance) with annual vulnerability assessments and ongoing compliance consulting.

Microsoft 365 & SharePoint Migrations

Enjoy seamless Microsoft 365 and SharePoint migrations, expertly managed to minimize downtime and disruption for your organization.

Project & Procurement Services

Access project-based add-ons such as hardware refreshes, office moves, VoIP installations, and comprehensive IT procurement support.

IT Asset Recycling & Disposal

Safely dispose of old IT assets with compliant electronics recycling and secure data destruction, included in your managed package.

Proven Results: Key Metrics from Our Managed IT Services

21+
Years serving businesses
100%
Local, U.S.-based techs
24/7
Support available 24/7
Local IT experts providing Enterprise Managed IT Services to drive business success and enhance operational efficiency.

Drive Business Success with Local, Expert IT Management

Experience true partnership through Enterprise Managed IT Services. Your organization benefits from a dedicated technical account manager, ongoing strategic reviews, and solutions that meet cyber insurance and regulatory requirements. Certified, local experts deliver white glove support, ensuring your technology is aligned with your business goals. Empower your team with proactive, flexible IT that grows as you do.

Comprehensive Solutions for Every IT Challenge

  • Unlimited support: Get remote and onsite assistance tailored to your business hours and emergencies.
  • Customized onboarding: Transition easily without forced hardware changes or disruption to daily operations.
  • Regulatory compliance: Meet CMMC, HIPAA, and cyber insurance requirements with proven, secure solutions.
  • Client-focused relationships: Build lasting partnerships with local technical account managers and vCIOs.
  • Scalable solutions: Choose packages and billing models that fit your organization’s size and industry needs.
Team collaborating on IT solutions, showcasing Enterprise Managed IT Services for diverse technology challenges.
Dedicated team providing 24/7 support, showcasing the benefits of Enterprise Managed IT Services for peace of mind.

24/7 Support and Security for Unmatched Peace of Mind

Stay protected around the clock. Benefit from 24/7 monitoring, rapid response, and proactive threat management. With a fully insured provider and a $2M E&O policy, your business enjoys robust risk mitigation and confidence in every interaction. Let expert hands secure your technology, so you can focus on growth.

Request Your Enterprise IT Services Consultation Today

Boost productivity and security with local, expert-driven IT solutions.

Common Questions About Enterprise Managed IT Services

What is included in your managed IT service packages?

With Enterprise Managed IT Services, you gain a dedicated technical account manager and a U.S.-based support team, ensuring tailored solutions and direct access to certified experts. You benefit from unlimited remote and onsite support, regular QBR meetings, and a partner who values your existing infrastructure, making transitions seamless and building real relationships for long-term business growth.

How does your onboarding process work?

You receive unlimited remote and onsite support, proactive monitoring, cybersecurity management, device and user management, cloud backup, and vCIO services. Packages also include regulatory compliance services, Office 365 and SharePoint migrations, and regular technology reviews, delivering a comprehensive IT solution that scales as your business evolves.

Is support available outside regular business hours?

Your business gets 24/7 monitoring, a locally sourced help desk, and emergency onsite support with rapid response times. Support requests can be submitted via phone, email, or a client portal, ensuring prompt attention. After-hours and weekend emergency support are available, keeping your operations running smoothly whenever issues arise.

Will I have to replace my existing hardware?

Onboarding is complimentary with your managed IT services, including a comprehensive network assessment. If you proceed, the assessment fee (valued up to $3,000) is credited back. The transition is handled by experienced project managers and technical account managers for a seamless, stress-free experience.

How do you help maintain compliance with industry regulations?

Your IT strategy is customized to your needs with flexible solutions that adapt to your existing infrastructure. There is no forced hardware refresh, recommendations are based on your goals, compliance requirements, and budget, so you control the pace of any technology upgrades or migrations.