Co-Managed IT Services

Seamless co-managed IT that empowers your team with local expertise and flexibility.

Eliminate IT bottlenecks with 24/7 unlimited local support and a dedicated technical account manager for your business.

Ensure compliance and security with customized, industry-aligned packages built for evolving regulatory needs.

Avoid costly hardware purchases upfront, solutions work with your current environment, stress-free.

Streamline procurement and vendor management by centralizing all IT requests directly through your dedicated team.

Gain peace of mind with a fully insured partner, backed by a $2 million E&O policy, above industry standard.

Request a Quote for our Co-Managed IT Services

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Our Clients

See How Co-Managed IT Makes a Real Difference

Discover the impact of dedicated support, flexibility, and expertise on real businesses.

This IT company has taking care of our needs for more than 8 years now and we couldn’t be happier! They respond quickly, know what they are doing and I would highly recommend them!

Rachel
Rockville Business Owner

These guys give wonderful, reliable service.

David
Belcamp Business Owner

Paul did a wonderful job. Even though it was a program problem, Paul did the research to assist us to locate the issue we were having.

Paul
Help Desk

Detailed Breakdown of Co-Managed IT Services and Value

Collaborative support, compliance, and strategic growth

Collaborative IT Support
Unlimited Local IT Support

Partner with certified, locally-based experts who work side-by-side with your in-house IT team to deliver unlimited remote and onsite support. Your organization benefits from a dedicated technical account manager, 24/7 monitoring, and personalized QBR meetings. This component ensures you always have strategic guidance, rapid response to issues, and access to deep technical resources, without losing operational control or disrupting your existing environment.

Regulatory Compliance
Compliance & Security Assurance

Meet regulatory and cyber insurance requirements with industry-aligned compliance monitoring. Services include proactive vulnerability assessments, regular security audits, and tailored reporting, ensuring your technology environment remains secure and audit-ready at all times. Your business stays ahead of evolving compliance standards, minimizing risk and supporting long-term growth.

Zero-Hardware Onboarding
Seamless Onboarding & Integration

Leverage seamless integration and onboarding with zero required hardware changes. Your existing infrastructure is assessed and supported, so you avoid disruptive upfront investments. The onboarding process includes a comprehensive network assessment, solution customization, and free migration of your IT environment into the co-managed support model.

Procurement Optimization
Centralized Procurement Management

Streamline your IT procurement and vendor management by consolidating all technology requests through a single point of contact. The procurement team, led by experts with decades of experience, handles renewals, inventory management, and vendor negotiations to optimize costs and ensure timely service delivery. Your team gains efficiency and transparency across all IT purchasing.

Customizable Packages
Flexible, Scalable Pricing Options

Empower your business with scalable support options, choose per-device or per-user pricing to fit your needs. You receive unlimited vCIO guidance, free private cloud backup, recycling services, and discounted project rates. This flexible model adapts as your business grows, ensuring you only pay for what you need and always have access to premium service levels.

Risk-Free Commitment
Fully Insured, Reliable Partnership

Rely on a fully insured, proven partner with over 21 years of industry experience. Your organization benefits from a $2 million E&O policy, above industry standard, and a steadfast commitment to making things right. If you are ever unsatisfied, you receive dedicated attention and personalized solutions until your expectations are met, guaranteed.

Proven Results: Co-Managed IT by the Numbers

21+ Years
Years delivering expert IT support
100%
Locally based U.S. technicians
24/7
Monitoring and support availability
Team collaborating on IT solutions, showcasing Co-Managed IT Services for enhanced efficiency and seamless integration.

Experience Seamless IT Collaboration and Enhanced Efficiency

Co-managed IT services deliver flexible, collaborative support that strengthens your internal team without demanding a full transition to outsourcing. You benefit from unlimited local support, dedicated technical account managers, and seamless integration with your existing processes and infrastructure. All service is performed by certified, Maryland-based professionals who know your needs. This partnership model empowers your business to scale, control costs, and meet compliance requirements, while gaining immediate access to advanced expertise.

Unlock Strategic Support and Proactive IT Management

  • White glove service from locally based, highly certified IT professionals
  • Unlimited remote and onsite support, including after-hours emergency response
  • Fully customized solutions, no forced hardware changes or rigid processes
  • Dedicated technical account managers and vCIO oversight for strategic guidance
  • Predictable, value-driven pricing with comprehensive packages and no hidden fees
Team collaborating on IT solutions, highlighting the benefits of Co-Managed IT Services for strategic support.
Enhance your operations with Co-Managed IT Services for improved uptime, security, and agility tailored to your needs.

Boost Uptime, Security, and Business Agility, On Your Terms

With co-managed IT, your team stays empowered, and your business gains resilience. You receive regular QBR meetings, proactive monitoring, and access to the latest security and compliance solutions, all delivered with an uncompromising focus on customer service. Streamline procurement, improve uptime, and keep your IT environment future-ready, without sacrificing control or flexibility.

Request Your Co-Managed IT Consultation Now

Empower your team with expert support and boost IT reliability today.

Frequently Asked Questions About Co-Managed IT Services

How does co-managed IT support work with my internal team?

You gain true partnership with co-managed IT services, blending your internal IT expertise with dedicated external specialists for continuous support. This approach lets you leverage advanced cybersecurity, 24/7 monitoring, and scalable solutions tailored to your business needs, all while keeping control and reducing operational strain on your staff.

Will I need to replace my current hardware or software?

You can expect seamless collaboration, your internal team maintains oversight, while external experts handle advanced troubleshooting, compliance, and proactive system management. This hybrid model ensures business continuity and empowers your staff to focus on strategic projects, not just daily IT support tickets.

What makes your co-managed IT different from other providers?

Our co-managed IT services stand out because they provide flexibility, control, and local expertise. You benefit from:

  • Retaining full control over your IT environment while delegating tasks as needed

  • Scalable support that adjusts to your business demands

  • Access to certified IT professionals without requiring upfront infrastructure changes

  • Smooth, low-risk transitions with personalized guidance from local experts

How quickly can I get support if an urgent issue arises?

You receive rapid, reliable support for urgent issues:

  • 1-hour response for critical incidents

  • Access to local, certified technical account managers

  • After-hours and emergency support to minimize downtime

  • Personalized assistance through phone, email, or portal

Is my business too small or large for co-managed IT services?

No, co-managed IT services are flexible and designed to support businesses of all sizes. You benefit from:

  • Scalable support that grows with your organization

  • Access to certified IT professionals regardless of your team size

  • Flexible delegation of IT responsibilities to fit your business structure

  • Solutions that maintain compliance, uptime, and operational efficiency without requiring immediate hardware investments