Backup and Disaster Recovery

Protect your business with fast, compliant backup and disaster recovery, supported locally by expert technicians.

Minimize costly downtime with one-hour data restoration from locally managed private cloud backups.

Meet regulatory and cyber insurance requirements with compliant, validated backup solutions tailored to your business.

Ensure business continuity with 24/7 access to certified, local support technicians, no outsourcing.

Protect your data with regular vulnerability assessments and annual reviews included in your package.

Enjoy peace of mind with unlimited remote and onsite support, plus proactive monitoring for early issue detection.

Request a Quote for our Backup and Disaster Recovery

Our Clients

See Why Clients Trust Their Data to Us

Discover real client stories and results from our backup and disaster recovery solutions.

This IT company has taking care of our needs for more than 8 years now and we couldn’t be happier! They respond quickly, know what they are doing and I would highly recommend them!

Rachel
Rockville Business Owner

These guys give wonderful, reliable service.

David
Belcamp Business Owner

Paul did a wonderful job. Even though it was a program problem, Paul did the research to assist us to locate the issue we were having.

Paul
Help Desk

Detailed Backup & Disaster Recovery Service Breakdown

Advanced business continuity and compliance solutions

Managed Backup Services
Automated, Secure Backups

Protecting your business data is essential, our managed backup services provide automated, encrypted backups for all critical systems, including servers, workstations, and Microsoft 365 environments. Backups are stored securely in a private, Baltimore-based cloud with hot storage capabilities for rapid restoration. Each plan includes proactive monitoring, regular backup validation, and compliance-driven retention policies to ensure your data is always available, secure, and audit-ready. Customized to fit your environment and recovery needs.

Disaster Recovery Planning
Tailored Disaster Recovery Plans

Our disaster recovery planning ensures your business can withstand and recover from unexpected events quickly. We develop tailored playbooks, document key systems, and conduct regular reviews to ensure your recovery process is seamless. Your plan is designed to minimize downtime and meet specific compliance requirements.

Technical Account Management
Unlimited Local Support

Benefit from unlimited support options, including remote and onsite assistance, so you never face technical challenges alone. Your dedicated technical account manager offers quarterly business reviews and strategic advice to keep your backup and disaster recovery aligned with your goals.

Local Support Team
Certified, Onsite Technicians

With local, certified technicians based in Maryland, you receive fast, knowledgeable help when you need it most. No outsourcing means your support team understands your business and delivers truly personalized, white glove service, especially during emergencies.

Compliance Assurance
Regulatory & Insurance Compliance

Our solutions are designed to meet or exceed requirements for HIPAA, CMMC, and cyber insurance, ensuring your data is always compliant and your business is protected from regulatory risk. Annual vulnerability assessments and backup validation are included for added assurance.

Customizable Backup Packages
Flexible, Scalable Packages

Flexible backup packages allow pricing by device or user, making it easy to scale protection as your business grows. Each package includes 1 TB of private cloud storage, with seamless integration for Microsoft 365 and other environments, so your protection evolves with your needs.

Results That Prove Our Backup & Disaster Recovery Impact

21+
Years delivering expert IT protection
24/7
Support available around the clock
1 TB
Private cloud backup included per client
Fast recovery solutions for business continuity in Backup and Disaster Recovery strategies.

Ensure Business Continuity with Fast, Reliable Recovery

Business continuity starts with reliable backup and disaster recovery. Your organization benefits from fast, one-hour recovery times thanks to locally managed, Baltimore-based private cloud storage. All data is protected by industry-leading security and compliance measures, ensuring your business meets requirements for HIPAA, CMMC, and cyber insurance. Dedicated technical account managers provide proactive guidance, so you can focus on growth, not worrying about downtime or data loss.

Comprehensive Protection Tailored to Your Needs

  • Automated, validated backups: Enjoy scheduled, monitored backups for servers, workstations, and Microsoft 365.
  • Flexible restoration options: Restore individual files or entire systems in under an hour from hot storage.
  • Compliance-focused: Solutions meet industry, regulatory, and insurance requirements.
  • Personal support: Local Maryland-based experts provide ongoing advice and rapid response.
  • Customizable plans: Pricing and services scale for SMBs of any size.
Tailored solutions for Backup and Disaster Recovery, ensuring comprehensive protection for your unique needs.
Dedicated team providing expert support for Backup and Disaster Recovery solutions.

Expert Support Every Step of the Way

Never face disaster alone. Your backup and disaster recovery solution includes unlimited remote and onsite support, quarterly business reviews, and direct access to your dedicated technical account manager. Whether you need help after hours or guidance on compliance, you receive white glove service focused on lasting relationships and measurable results. With over 21 years in the business, your peace of mind is always the priority.

Get a Free Backup & Disaster Recovery Assessment

Safeguard your business and ensure business continuity with expert backup solutions.

Frequently Asked Questions About Backup & Disaster Recovery

How quickly can I recover my data after a disaster?

With DDSystems, most clients can expect data recovery within about an hour when using our private cloud backup, thanks to our locally hosted Baltimore datacenter and hot-storage design. Our disaster recovery process includes continuous backup validation, secure replication, and rapid restore tools that minimize downtime. Actual recovery time depends on the size of the environment and the extent of the incident, but our goal is always to restore critical systems as fast as possible so your business can resume operations quickly.

Is my backup solution compliant with industry regulations?

DDSystems designs all backup and disaster recovery solutions to align with major industry and cyber-insurance requirements. Our managed packages are built to support frameworks like HIPAA, CMMC, and NIST, and include features such as encrypted backups, secure data retention, and regular vulnerability assessments. We also validate backups and document processes to ensure you have the evidence needed for audits. If your industry has specific compliance rules, we tailor the backup strategy so it fully meets those standards.

Can you work with my existing hardware and network?

We can fully support and manage your existing hardware and network without requiring you to replace everything upfront. Unlike many providers, DDSystems is willing to work with the infrastructure you already have, evaluating it during our assessment to ensure it meets security and performance standards. If upgrades are recommended, we provide a roadmap rather than forcing immediate purchases. This flexible approach helps you maximize current investments while still benefiting from our managed IT services and long-term planning.

How often are backups performed and tested?

Backups with DDSystems are performed continuously and automatically to ensure your data is always protected. In addition to real-time backup, we conduct regular validation tests to confirm data integrity and recoverability. These tests simulate disaster scenarios to ensure that critical files, applications, and systems can be restored quickly and reliably. Our process helps prevent data loss, ensures compliance with industry standards, and gives you confidence that your information is secure and recoverable whenever it’s needed.

Do you offer after-hours or emergency support?

DDSystems provides comprehensive after-hours and emergency IT support to keep your business running smoothly. Our remote help desk is available 24/7, while on-site emergency support is offered Monday–Friday from 5:30 PM to 10 PM and on weekends from 8 AM to 8 PM. Clients can submit requests via phone, email, or our client portal. This ensures rapid response to urgent issues, minimizing downtime and protecting your systems even outside regular business hours.