Vision, Mission & History

We specialize in Tailored IT Services and solutions For
Baltimore, Washington, Virginia & Delaware Businesses.

Mission

To empower our clients through exceptional service.

At DDSystems, we won’t settle for being average or even good at what we do. We strive to consistently deliver outstanding service.

Our clients are our number one priority, both externally & internally.

By providing fast and efficient IT support, high-value technology strategy, and proactive network management, we ensure that every detail is taken care of. We are here for our clients 24/7, ensuring that everything works how they need it to, when they need it to.

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Vision

To be the technology partner that everyone wants to work with.

By everyone, we mean our existing and future staff members, clients, partners, and suppliers. We aim to retain our current employees and clients in addition to attracting new ones with our status as a phenomenal IT managed service provider.

 

Why Our Clients Work with Us

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Quality of service matters.

We want to be your long-term partner in business, not just another service provider. Our team is composed of some of the most passionate and dedicated individuals in the industry. We love what we do, and it shows in the exceptional quality of our work. We’re here to help our clients see tangible results, not just talk about it.

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Our support is here for you.

We want to be your long-term partner in business, not just another service provider. Our team is composed of some of the most passionate and dedicated individuals in the industry. We love what we do, and it shows in the exceptional quality of our work. We’re here to help our clients see tangible results, not just talk about it.

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We proactively eliminate risks before they arise.

Most IT issues and disasters can be prevented with proper monitoring. We perform 24/7/365 Remote Monitoring and Maintenance (RMM) to prevent problems from happening in the first place.

 

The DDSystems Mindset

IT Should Make Your Life Easier

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At DDSystems our #1 priority is to render the ease of doing business, from the moment a client is on-boarded, through the entire lifecycle of the partnership.

DDSystems empowers our clients to make informed, smart decisions that benefit both the organization and the customer base they serve, without committing to long-term binding contracts.

What Makes DDSystems Different?

We Let Our Core Values Define Our
Commitment To Service Quality

Innovation

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We understand that innovation can intimidate people, but we inspire our team to not only reject limitations but overcome them as well. Overcoming challenges by remaining positive and seeing obstacles as an opportunity rather than an impossibility.

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Integrity

Integrity means that we are truthful and honest in all areas of life, in our professional work and in our personal lives. When faced with difficult decisions and hard choices, we do the right thing, even in the face of adversity

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Accountability

Take Ownership for your actions & Interactions with peers and clients. We believe in doing the right thing and can always count on one another to take ownership of outcomes.

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Teamwork

Define success collectively, not Individually. Share credit & emphasize the team over yourself. Don’t just be part of a company, be part of a movement!

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Empathy

An empathetic workplace equals an engaged workforce, and that translates to business success. When dealing with others, be present, ask open- ended questions & listen.

August 2003
A Company is Formed
A Company Is Formed

Andrew Higinbothom formally files and starts the LLC for DDSystems

 
April 2005
A Future Shareholder!
A Future Shareholder!

Jeremiah Glover begins employment with DDSystems

August 2008
Virtualization
Virtualization

Our FIRST Virtualized Server

August 2009
New Ticketing System
New Ticketing System

DDSystems Deploys It’s Advanced PSA Ticket System

April 2012
A Future Shareholder!
A Future Shareholder!

David Whitaker Joins DDSystems as an Intern.

July 2012
A Future Shareholder!
A Future Shareholder!

Steve Hanus Joins DDSystems in the Sales Department

August 2013
The Cloud Services Era Begins
The Cloud Services Era Begins

First Microsoft Office 365 Migration Completed Systems.

August 2014
Expanding!
Expanding!

DDSystems Opens an Office in Burtonsville, MD.

August 2014
Too Much Data!
Too Much Data!

The DDSystems Data Center Goes Online.

August 2014
Room to Grow
Room to Grow

Expansion of the Abingdon Office to Accommodate Our Growing Staff.

September 2017
Voice Over IP
Voice Over IP

Expansion of the Abingdon Office to Accommodate Our Growing Staff.

May 2017
A Future Associate!
A Future Associate!

Jeff Callaway Joins the DDSystems Team in our Burtonsville office.

January 2018
A New Shareholder!
A New Shareholder!

Jeremiah Glover becomes Chief Information Officer and Partner.

August 2018
The Big Move!
The Big Move!

Our Headquarters Moves from Abingdon to Belcamp.

January 2020
A New Shareholder!
A New Shareholder!

Dave Whitaker is named Chief Operating Officer and Partner.

March 2020
A Future Shareholder!
A Future Shareholder!

George Eidman Joins The DDSystems Team in our Belcamp Office.

March 2020
Pandemic
Pandemic

Companies rush to setup Work from Home and DDSystems Responds to support.

November 2022
Retirement
Retirement

Steve Hanus retires from DDSystems.

January 2023
A New Shareholder!
A New Shareholder!

George Eidman becomes Chief Financial Officer and Partner.

August 2023
20 Years!
20 Years!

DDSystems Celebrates 20 Years of Innovation!

January 2025
Retirement
Retirement

Andrew Higinbothom retires from DDSystems.

 
January 2025
A New Era
A New Era

David Whitaker moves into the position of Chief Executive Officer.

 

How can we help?

Whether you need immediate help with an IT issue or want to discuss your long-term IT strategy, our team is here to help. 

Call us at (410) 569-4337 or complete the form below and we’ll help in any way we can.

See What DDSystems
Clients are Saying

“This IT company has taking care of our needs for more than 8 years now and we couldn’t be happier! They respond quickly, know what they are doing and I would highly recommend them!”

Rachel

Rockville Business Owner