Pharma & Med Tech IT Services

Stay compliant and secure with local, expert-driven IT for pharma and med tech.

Meet HIPAA and FDA compliance with tailored IT packages, proven by 21+ years supporting regulated industries.

Protect sensitive data 24/7 with local, fully insured tech experts and unlimited support access.

Transition seamlessly with free onboarding and no forced hardware purchases, saving up to $10,000.

Reduce downtime and risk with proactive monitoring, rapid onsite response, and industry-best cloud recovery.

Streamline procurement and licensing with a dedicated account manager, ensuring efficiency and cost control.

Request a Quote for our Pharma & Med Tech IT Services

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Our Clients

Trusted by Pharma & Med Tech Leaders

Hear how Decisive Data Systems empowers compliant, secure innovation.

This IT company has taking care of our needs for more than 8 years now and we couldn’t be happier! They respond quickly, know what they are doing and I would highly recommend them!

Rachel
Rockville Business Owner

These guys give wonderful, reliable service.

David
Belcamp Business Owner

Paul did a wonderful job. Even though it was a program problem, Paul did the research to assist us to locate the issue we were having.

Paul
Help Desk

Comprehensive IT Solutions for Pharma & Med Tech Organizations

Expert support across all IT domains

Managed IT Services

Get comprehensive managed IT services, including unlimited remote and onsite support, a dedicated technical account manager, and proactive monitoring tailored for pharma and med tech compliance.

Project-Based IT Solutions

Access project-based IT solutions for system migrations, upgrades, and compliance assessments, delivered by experts who understand regulated environments and minimize downtime.

Regulatory Compliance Support

Benefit from regulatory compliance services like HIPAA and CMMC readiness, with annual vulnerability assessments and documentation to keep your business audit-ready.

Cloud & Disaster Recovery

Rely on advanced cloud services, private and public cloud, disaster recovery, and secure data backup, hosted locally for rapid recovery and full regulatory alignment.

IT Procurement & Licensing

Streamline procurement and licensing management with a single point of contact, ensuring cost efficiency and access to best-fit hardware and software solutions.

Cybersecurity & SOC Monitoring

Protect your organization with 24/7 cybersecurity monitoring, including SOC, MDR, and ITDR, keeping patient and research data safe from evolving threats.

Microsoft 365 & SharePoint Migrations

Experience seamless Office 365 and SharePoint migrations, tailored to your workflows and compliance requirements, supported by certified, local specialists.

Unlimited Help Desk Support

Receive expert help desk support via multiple channels, including portal, phone, and email, ensuring every user gets fast, friendly, and knowledgeable assistance.

IT Asset Disposal & Recycling

Dispose of outdated IT assets securely and responsibly, with certified data destruction and electronics recycling compliant with industry standards and environmental regulations.

Proven Results: Metrics That Matter in Pharma & Med Tech IT

21+
Years serving regulated industries
100%
Locally sourced support technicians
1 TB
Backup recovery for managed clients
Ensuring regulatory compliance and security in Pharma & Med Tech IT Services with advanced technology solutions.

Ensure Regulatory Compliance and Unmatched Security

Pharma & Med Tech IT Services from Decisive Data Systems deliver compliance, security, and reliability, backed by 21+ years of experience and a local team of certified professionals. Get tailored solutions for HIPAA, FDA, and cyber insurance requirements, all supported by unlimited access to technical account managers who know your business inside out. Your data, users, and operations are protected 24/7, ensuring uninterrupted research, patient care, or product development.

White Glove, Local Service, Responsive and Relationship-Driven

  • 100% USA-based, Maryland-local support, no outsourcing, ever
  • Unlimited remote and onsite support ensures rapid issue resolution
  • Annual vulnerability assessments included for proactive protection
  • Customizable MSP packages that scale with your needs
  • Free onboarding and discounted project rates for managed clients

Build trust with responsive, expert-driven service designed for the demands of pharma and med tech operations.

Responsive team providing Pharma & Med Tech IT Services with a focus on white glove, local support and strong relationships.
Seamless cloud migration process showcasing Pharma & Med Tech IT Services with minimal downtime.

Efficient, Low-Downtime Cloud & Data Migrations

Gain confidence with proven expertise in Microsoft 365, SharePoint, and med tech migrations. Your migration or upgrade is managed by specialists who customize every step to your workflow, minimizing downtime, and optimizing productivity. From assessments to go-live and post-launch support, every project leverages the latest tools and compliance standards, so you’re always audit-ready and operationally efficient.

Request Your Pharma & Med Tech IT Consultation Today

Experience unmatched compliance and uptime for your pharma or med tech business.

Your Pharma & Med Tech IT Questions, Answered by Experts

How do you help us stay compliant with HIPAA or FDA regulations?

You receive IT support tailored for regulatory compliance in the pharma and med tech sectors, ensuring your data, users, and infrastructure are protected 24/7. Enjoy peace of mind with:

  • HIPAA and FDA-aligned solutions
  • Dedicated local technical account managers
  • Unlimited remote and onsite support
  • Proactive monitoring and rapid response times

Is your support team located in the USA or overseas?

All support is delivered by 100% local USA-based experts, ensuring you get responsive, personalized service from professionals who understand your environment. Your users benefit from:

  • No overseas outsourcing
  • Direct access to familiar, certified techs
  • Flexible help desk access methods
  • After-hours and emergency support options

Will we need to replace all our current hardware to get started?

You don’t have to overhaul your entire system up front. Your existing infrastructure is supported, making transitions seamless and budget-friendly. Expect:

  • No forced hardware purchases
  • Smooth onboarding at no extra cost
  • Customized strategies for your tech stack
  • Credit on network assessments if you sign up

What kind of backup and disaster recovery do you offer?

Your compliance needs are met with solutions built specifically for pharma and med tech regulations. You benefit from:

  • Annual vulnerability assessments
  • Documentation and audit support
  • Comprehensive packages covering cyber insurance requirements
  • Regulatory expertise for HIPAA, CMMC, and more

How flexible are your support and pricing options for small teams?

All packages are value-driven and transparent, with pricing options per device or per user to suit your organization’s size and needs. You get:

  • Unlimited support included
  • Discounts on project work for MSP clients
  • Flexible, scalable service models
  • Clear, upfront cost structures