Managed Detection & Response (MDR) Services

Stop threats before they disrupt your business, experience MDR with 100% local support and proven expertise.

24/7 U.S.-based monitoring and response stops threats before they escalate, backed by a $2M E&O policy for maximum peace of mind.

Expert cyber defense that meets compliance and insurance requirements, with over 21 years of proven IT security expertise.

No mandatory hardware changes, MDR adapts to your environment, saving you time and upfront costs.

Dedicated account managers and quarterly reviews ensure your evolving risks are proactively addressed.

Unlimited remote support and transparent reporting keep you informed and protected around the clock.

Request a Quote for our Managed Detection & Response (MDR) Services

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Our Clients

See Why Businesses Trust Our MDR Services

Discover how local expertise and white glove service deliver unmatched security and peace of mind.

This IT company has taking care of our needs for more than 8 years now and we couldn’t be happier! They respond quickly, know what they are doing and I would highly recommend them!

Rachel
Rockville Business Owner

These guys give wonderful, reliable service.

David
Belcamp Business Owner

Paul did a wonderful job. Even though it was a program problem, Paul did the research to assist us to locate the issue we were having.

Paul
Help Desk

Detailed MDR Service Features Delivering Peace of Mind

Proactive defense and rapid response solutions

24/7 Threat Monitoring
24/7 Threat Monitoring & Detection

With 24/7 Threat Monitoring, your business is protected around the clock by expert analysts who detect, analyze, and respond to threats in real time. This service leverages advanced detection tools and human expertise to identify suspicious behaviors before they become incidents. You receive immediate alerts and actionable recommendations, ensuring threats are neutralized swiftly and efficiently, minimizing business disruption and downtime.

Incident Response
Expert-Led Incident Response

Incident Response ensures that when a security event occurs, certified professionals provide hands-on support to contain, eradicate, and recover from threats. You benefit from rapid response, clear communication, and thorough root cause analysis, safeguarding your business from evolving cyber risks and demonstrating compliance with industry regulations and cyber insurance requirements.

Compliance & Reporting
Compliance-Ready Reporting

Compliance & Reporting offers detailed, transparent reports on security events, vulnerabilities, and ongoing risk status. You receive documentation designed to help meet industry standards (such as HIPAA or CMMC), prepare for audits, and qualify for cyber insurance. Regular reviews and compliance roadmaps keep your business aligned with regulatory changes.

Personalized Security Roadmaps
Dedicated Security Roadmaps

Personalized Security Roadmaps provide a tailored approach to your cybersecurity journey. Your dedicated Technical Account Manager works closely with your team to assess risks, recommend improvements, and ensure your MDR solution evolves as your business grows. Regular business reviews and strategy sessions keep you ahead of new threats and regulatory shifts.

Flexible Deployment & Integration
Seamless Integration & Flexibility

Flexible Deployment & Integration means MDR is designed to fit your current IT environment without requiring immediate hardware upgrades or major infrastructure changes. This approach minimizes disruption, accelerates onboarding, and lets you enhance your security posture at your own pace, with guidance from local experts who know your business.

Unlimited Remote Support
Unlimited Local Support

Unlimited Remote Support gives you direct access to certified Maryland-based professionals for any security or IT concern, any time. Whether it’s investigating alerts, answering questions, or helping with policy changes, you’re covered with unlimited, personalized support, reinforcing your partnership with trusted local experts.

Proven Results: MDR Service Metrics and Outcomes

21+ Years
Industry expertise in managed security
24/7
Continuous monitoring and response
100% USA-Based
Locally sourced technical staff
Managed Detection & Response (MDR) Services Gain 24/7 Protection and Rapid Incident Response section image 1

Gain 24/7 Protection and Rapid Incident Response

Decisive Data Systems Managed Detection & Response (MDR) Services provide always-on protection with real-time threat detection, human-led incident response, and actionable remediation guidance. Your business is shielded by seasoned cybersecurity experts, never outsourced, ensuring threats are stopped before they become business disruptions. With MDR, you gain measurable risk reduction, regulatory compliance, and true peace of mind with local, responsive support.

Comprehensive Coverage from Local Cybersecurity Experts

  • Proactive threat hunting uncovers hidden risks before they can be exploited.
  • Automated and expert-led investigation delivers rapid, decisive action on suspicious activity.
  • Comprehensive visibility across endpoints, servers, and networks ensures no blind spots.
  • Compliance-driven security aligns with cyber insurance and industry regulations.
  • Local, dedicated support means you always speak to a Maryland-based professional who knows your environment.
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Managed Detection & Response (MDR) Services Unlimited Support and Personalized Security Roadmaps section image 3

Unlimited Support and Personalized Security Roadmaps

Every MDR package includes unlimited remote support and regular business reviews, giving you clarity, ongoing risk assessments, and the flexibility to adapt as your needs evolve. Transparent reporting and a dedicated technical account manager ensure you are always informed and empowered to make security decisions. Your security strategy grows with your business, backed by a team committed to white glove service and client satisfaction.

Request Your MDR Security Assessment Now

Enhance your security posture and gain true peace of mind, get started today.

Answers to Common Questions About MDR Services

What makes MDR different from a traditional antivirus?

You gain 24/7 threat monitoring, rapid incident response, and peace of mind knowing US-based cybersecurity experts are actively protecting your business. Managed Detection & Response services deliver:

  • Constant threat detection
  • Immediate human-led investigation
  • Actionable remediation guidance
  • Regulatory compliance support
  • Full transparency with regular reporting

Will MDR protect my business 24/7?

You benefit from MDR by reducing risk, minimizing downtime, and ensuring threats are stopped before they impact your business. With MDR, you receive:

  • Continuous monitoring for all devices
  • Rapid, expert-led responses
  • Proactive threat hunting
  • Compliance-ready security posture
  • Personalized support from local specialists

How quickly do you respond to detected threats?

You receive real-time alerts, detailed incident reports, and hands-on assistance from local experts with every threat. Your MDR plan includes:

  • Immediate notification of suspicious activity
  • Clear remediation steps
  • Quarterly business reviews
  • Regular security posture updates
  • Ongoing improvement recommendations

Do I need to buy new hardware for MDR?

Your existing infrastructure can be protected without requiring a full hardware overhaul. Decisive Data Systems MDR adapts to your environment, delivering security without forcing new upfront investments. Your business benefits from:

  • Flexible deployment
  • Minimal disruption
  • No mandatory hardware purchases
  • Cost-efficient upgrades
  • Customizable coverage

Is MDR support handled locally or outsourced?

You can submit support requests by email, phone, or through a dedicated client portal, ensuring help is always available. MDR clients enjoy:

  • 24/7 remote support
  • Locally-based technical account managers
  • Onsite assistance during business hours
  • Emergency after-hours coverage
  • Personalized service from Maryland-based professionals