Application Managed Services

Eliminate downtime and boost productivity with expert application management, delivered by local, certified specialists.

Tired of application downtime? Enjoy 24/7 proactive monitoring and 99% uptime delivered by local experts.

Worried about compliance? Solutions are built to meet industry and cyber insurance standards, ensuring peace of mind.

Frustrated by slow support? Get unlimited, responsive assistance from Maryland-based technicians who know your environment.

Concerned about forced upgrades? Application Managed Services support your current systems, no disruptive hardware changes required.

Need strategic IT guidance? Regular vCIO and TAM meetings keep your business aligned with evolving tech needs.

Request a Quote for our Application Managed Services

Our Clients

See Why Clients Trust Application Managed Services

Hear from Maryland businesses that rely on white glove, expert application management

This IT company has taking care of our needs for more than 8 years now and we couldn’t be happier! They respond quickly, know what they are doing and I would highly recommend them!

Rachel
Rockville Business Owner

These guys give wonderful, reliable service.

David
Belcamp Business Owner

Paul did a wonderful job. Even though it was a program problem, Paul did the research to assist us to locate the issue we were having.

Paul
Help Desk

Comprehensive, Value-Driven Application Management

Proactive support and strategic optimization

Support & Account Management
Unlimited Local Support & Account Management

Receive unlimited remote and onsite support from certified, local technicians who understand your environment and business needs. Support covers troubleshooting, updates, and optimization for all business-critical applications, ensuring minimal downtime and rapid resolution of issues. Every client is assigned a dedicated technical account manager for personalized service and ongoing strategic alignment, backed by a $2 million E&O policy for extra assurance.

Monitoring & Compliance
Proactive Monitoring & Compliance Assurance

Benefit from proactive 24/7 monitoring and regular vulnerability assessments that keep your applications secure and compliant. The team uses industry-leading tools to detect and resolve issues before they impact your operations, and annual assessments are included in comprehensive packages. This approach meets cyber insurance and regulatory requirements, giving you confidence in your IT security posture.

Onboarding & Transition
Seamless Onboarding & Transition

Enjoy seamless onboarding and transition with zero forced hardware upgrades. The experts work with your current application landscape, integrating managed services smoothly into your existing infrastructure. Free onboarding and a credited network assessment fee further streamline your transition, reducing friction and getting your business fully supported without disruption.

vCIO & Strategic Reviews
Strategic vCIO Guidance & QBRs

Access unlimited vCIO and strategic IT advisory services, including quarterly business reviews, to ensure your technology investments align with business goals. Your vCIO helps you plan for growth, budget for technology, and navigate evolving compliance landscapes, providing actionable insights tailored to your industry and size.

Procurement Management
Centralized Procurement & Vendor Support

Streamline procurement and vendor management by routing all requests through one dedicated team. With over 22 years of inventory management experience, the procurement coordinator optimizes renewals, inventory, and vendor relationships, ensuring cost-effective solutions and hassle-free hardware and software support as your needs evolve.

Local Expert Team
Certified, Local Technical Experts

Trust in a team that values local expertise and community, never outsourcing overseas. All support is delivered by Maryland-based professionals who are certified, personable, and committed to doing the right thing for your business. Enjoy a true partnership that delivers both technical excellence and a customer-first experience.

Proven Results and Service Commitment by the Numbers

21+
Years of experience supporting businesses
24/7
Support coverage, day or night
1
Private cloud backup included (TB)
Local experts enhancing productivity and uptime through Application Managed Services support.

Boost Productivity and Uptime with Local Application Experts

Experience application management that delivers true business impact. You receive tailored solutions that integrate with your existing environment, supported by certified local professionals who know your business. The focus is on minimizing downtime, maximizing productivity, and maintaining compliance, so you can trust your applications are always available and secure. With transparent pricing and no forced upgrades, you retain control while gaining expert support at every step.

Tailored, Proactive Support for Business-Critical Applications

  • Proactive 24/7 monitoring and rapid issue resolution keep your business running smoothly.
  • Customized service packages address your specific compliance and operational needs.
  • Dedicated account managers build lasting relationships and understand your unique environment.
  • Onsite and remote support options deliver flexibility and peace of mind.
  • Solutions are designed to integrate with your current hardware and software, avoiding unnecessary disruptions.
Proactive support team collaborating on strategies for Application Managed Services in a business setting.
Strategic partnership illustration showcasing growth through Application Managed Services for your business.

Strategic Partnership That Grows With Your Business

Enjoy white glove service from a team that’s invested in your success. Application Managed Services provide unlimited access to vCIO, technical account managers, and certified engineers for strategic guidance and ongoing optimization. Regular reviews, compliance checks, and a customer-first approach ensure your business is always ahead of IT challenges. Trust in a partner that’s been supporting Maryland businesses for over 21 years.

Request Your Application Managed Services Consultation Today

Experience seamless operations and proactive support for your business-critical applications.

Frequently Asked Questions About Application Managed Services

What applications do you support and manage?

With Application Managed Services, you receive continuous, proactive support for your business-critical applications, ensuring maximum uptime and security. Enjoy personalized account management, unlimited remote and onsite assistance, and access to vCIO expertise. You benefit from compliance-ready solutions, flexible support models, and a team of certified, local experts dedicated to your success.

Can I keep my current hardware and software?

Yes, you can keep your current network and applications. Application Managed Services are designed to support your existing infrastructure, minimizing disruptions and costly upgrades. The team works with your environment, providing seamless integration, efficient onboarding, and expert guidance to optimize your systems at your pace.

How quickly can issues be resolved?

Yes, you can keep your current network and applications. Application Managed Services are designed to support your existing infrastructure, minimizing disruptions and costly upgrades. The team works with your environment, providing seamless integration, efficient onboarding, and expert guidance to optimize your systems at your pace.

Do you offer after-hours or weekend support?

You have access to local, on-call technicians for after-hours and weekend emergencies. Critical issues can be addressed promptly, even outside standard business hours, helping protect your operations and minimize interruptions.

How do you ensure compliance and security?

You gain peace of mind knowing your applications are monitored continuously for performance, security, and compliance. Regular updates, vulnerability assessments, and compliance checks are included, reducing risk and ensuring your business meets industry standards. This proactive approach helps prevent issues before they impact your operations.